Kemenade, Everard, Alaa Eldin El-Asawi, and Cuong Huu Nguyen. “Alignment of Total Quality Management in the Higher Education Context”. Vietnam Journal of Education 4, no. 1 (March 30, 2020): 1–8. Accessed December 7, 2021. https://vje.vn/index.php/journal/article/view/1.