Factors Affecting University Brand Management in Vietnam: An Exploratory Study at Private Universities in Hanoi
DOI:
https://doi.org/10.52296/vje.2023.261-
Downloads
How to Cite
Abstract
The research is aimed at identifying factors affecting university brand management by surveying private universities in Hanoi. Despite the vast amount of brand literature, it has received little attention in higher education settings, making the exploratory research method an appropriate choice. When observing the current situation from an unexplored perspective, the exploration design is a reasonable choice. Face-to-face and online interviews were conducted to exchange information and analyze the interaction of factors in brand management activities and the future university development orientation. Brand behavior and brand management of the university, competitiveness enhancement, and policies on university branding are among the factors that have a significant impact.
Downloads
References
Bennett, R., Ali-Chowdhury, R., & Savani, S. (2008). Defining the components of a university brand: A qualitative investigation. Paper presented at the International Conference of Higher Education Marketing, Krakow, Poland.
Chapleo, C. (2015). Brands in higher education: Challenges and potential strategies. International Studies of Management & Organization, 45(2), 150-163. https://doi.org/10.1080/00208825.2015.1006014
Jevons, C. (2006). Universities: a prime example of branding going wrong. Journal of Product & Brand Management, 15(7), 466-467. http://doi.org/10.1108/10610420610712856
Keller, K. L. (2008). Strategic Brand Management: Building, Measuring and Managing Brand Equity (3rd ed.). Pearson/Prentice Hall.
Kotler, P., & Armstrong, G. (2009). Principles of marketing (13th ed.). New Jersey: Prentice Hall.
Lim, W. M., Jee, T. W., & De Run, E. C. (2020). Strategic brand management for higher education institutions with graduate degree programs: empirical insights from the higher education marketing mix. Journal of Strategic Marketing, 28(3), 225-245. https://doi.org/10.1080/0965254X.2018.1496131
Pfeffer, J., & Salancik, G. (1978). The External Control of Organizations: A Resource Dependence Perspective. Harper & Row, New York.
Pinar, M. (2010). University Branding and Measuring Brand Equity: Conceptual Framework and Empirical Studies. The Journal of International Scientific Researches, 5(Ek), 1-5. https://doi.org/10.23834/isrjournal.839937
Punjaisri, K., & Wilson, A. (2011). Internal branding process: Key mechanisms, outcomes and moderating factors. European Journal of Marketing, 45(9/10), 1521-1537. https://doi.org/10.1108/03090561111151871
Sujchaphong, N., Nguyen, B., & Melewar, T. C. (2015). Internal branding in universities and the lessons learnt from the past: The significance of employee brand support and transformational leadership. Journal of Marketing for Higher Education, 25(2), 204-237. https://doi.org/10.1080/08841241.2015.1040104
Vallaster, C., & De Chernatony, L. (2005). Internationalisation of services brands: The role of leadership during the internal brand building process. Journal of Marketing Management, 21(1-2), 181-203. https://doi.org/10.1362/0267257053166839
Whisman, R. (2009). Internal branding: A university’s most valuable intangible asset. Journal of Product & Brand Management, 18(5), 367-370. https://doi.org/10.1108/10610420910981846
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Vietnam Journal of Education
This work is licensed under a Creative Commons Attribution 4.0 International License.