Perceived Impacts of Digital Technologies on Post-COVID-19 Teaching and Learning: A Qualitative Study at Nguyen Tat Thanh University

Phuong Lan Nguyen; Truc Thanh Thi Do; Tan Huynh

doi:10.52296/vje.2025.430

Authors

Phuong Lan Nguyen Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam
Truc Thanh Thi Do Vietnam Aviation Academy, Ho Chi Minh City, Vietnam
Tan Huynh Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

DOI:

https://doi.org/10.52296/vje.2025.430

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Nguyen, P. L., Do, T. T. T., & Huynh, T. (2025). Perceived Impacts of Digital Technologies on Post-COVID-19 Teaching and Learning: A Qualitative Study at Nguyen Tat Thanh University. Vietnam Journal of Education, 9(3), 376–388. https://doi.org/10.52296/vje.2025.430

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Abstract

Along with the shutdown of schools, the coronavirus outbreak caused problems for implementing face-to-face classroom instruction. During this period, digital technologies offered a helpful substitute. This study investigated how students at Nguyen Tat Thanh University used digital technology following the coronavirus outbreak. The Technology Acceptance Model (TAM) and Constructivist Learning Theory were used to explain the findings. Thirty students were interviewed as part of the qualitative research design employed in the study. The results showed that, following the outbreak, students primarily used laptops and mobile phones to support their education. Additionally, it was discovered that these devices had the necessary software loaded, enabling communication between course instructors and students via Moodle, Zoom, WhatsApp, and YouTube. This study found that these tools were beneficial in helping students refine their typing, research, and information-seeking skills. However, drawbacks to using these devices included hardware failures, costly data bundles, and a lack of expertise with software operating protocols. When addressing these issues, the students used a variety of coping techniques. The study highlights several practical implications based on these conclusions.

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Author Biographies

Phuong Lan Nguyen, Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

Truc Thanh Thi Do, Vietnam Aviation Academy, Ho Chi Minh City, Vietnam

Tan Huynh, Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

Mr. Tan Huynh, with a Professional Doctorate Degree in Education from Horizon University, Paris, France, and an MBA from The Open University of Malaysia, brings over 15 years of education experience. Currently serving as the Director of the Foreign Languages Center and VSTEP at Nguyen Tat Thanh University, his expertise lies in transformational leadership, teacher professional development, education, STEAM, STEM and Pharmaceutical Science. He has contributed to numerous research projects, published 15 papers/reports, and led five successful educational initiatives. Mr. Huynh's interests encompass education, STEAM, and school infrastructure development. In his role as Director of the VSTEP Center, he champions innovation and academic excellence at Nguyen Tat Thanh University.

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