Alignment of total quality management in the higher education context

Abstract

This paper aims to adjust the concept of Total Quality Management (TQM) and make it fit for use in higher education institutes. The article describes the results of a design science research. Based on experiences in Egypt and the Netherlands, the characteristics of higher education are defined as well as the specifics of educational processes. These lead to a translation of TQM in educational terms. The experiences result in a model that can be used as framework to implement TQM in higher education institutes. The experiences that form the base for the design are limited to two countries with two different cultures. There is no evidence concerning the use of the model in any other country in the world. It is known that there have been many initiatives to implement TQM in higher education. The combination with quality management in teaching and learning models (Transformative Mode, An Engagement Model of Program Quality, University of Learning Model, A Model for a Responsive University) is scarce as well as application in two such different countries.

The current situation and issues with English language activities in primary schools in Japan after six years of implementation

Abstract

English education in public primary schools in Japan started in 2011 not as a subject but as an area of foreign language activities in Japan. However, the preparation was poor and homeroom teachers without proper training were required to teach English. Since then, the issue has become highly controversial in Japan. To clarify the actual situation, we conducted surveys three times between 2012 and 2017 and found many problems. Nevertheless, English will become a compulsory subject from April, 2020, but before we see any major improvements by the Ministry of Education, Culture, Sports, Science and Technology (MEXT), more careful study on the problems is an urgent need and therefore, we would like to utilize the results of our research. This paper attempts to study the changing situation and to point out the necessary conditions for possible reforms by comparing and analyzing the results of the latter two surveys.

Strategies for funding technical vocational education and training for achieving sustainable national development in Nigeria in a post-oil boom economy

Abstract

The study investigated the strategies for effective funding of Technical Vocational Education and Training (TVET) programmes for sustainable development in post-oil boom era using descriptive survey research design. The population for this study consisted of 210 respondents comprising of 82 TVET lecturers in tertiary institutions and TVET teachers 128 in six technical colleges in Edo State offering TVET programmes. The sample for the study consisted of 137 respondents randomly sampled. A 62-item questionnaire developed from literature review was the instrument used for data collection. Three experts validated the instrument. Cronbach Alpha method was used to determine the internal consistency of the instrument and an index of .88 was obtained. Factor analysis was used to answer the research questions while the hypotheses were tested at .05 level using Analysis of variance (ANOVA). The findings of the study revealed among others that donations of tools, equipment and other learning materials from alumni associations, foreign assistance, public private partnership; skill development levy; currency transaction levy; air ticket solidarity levy; academic facility fee; ring-fenced TVET were some of the sources of funding TVET. Based on the findings of this study, it was recommended among others that government and all other stakeholders should urgently adopt the funding strategies identified in this study for TVET programmes for sustainable development in the post-oil boom economy.

Capacity Development for Internal and External Auditors in the Complex Adaptive System of Higher Education in Vietnam

Abstract

The question answered in this paper is: What is needed in the complex adaptive system of higher education to make Vietnamese professionals more receptive to internal and external reviews and how can we achieve that? The purpose is to magnify the effects of an accreditation system in general and those of the audits or reviews in particular. The findings are gathered through a dynamic orientation in scientific literature using the berry-picking method (Bates, 1989). The results - regarding the development of quality management in Viet Nam in general and accreditation specifically- have been analyzed using the four paradigms of quality management. The accreditation reviews in higher education would be more effective, if the interviewees were more open to show their organizations’ strengths and weaknesses instead of withdrawing from the survey and performing dramaturgical compliance.  Thus, an appropriate auditor attitude is essential, seven of which are presented in this paper and hopefully to be of critical values to the development of the Vietnamese audit process. Suggestions are proposed concerning how such a development could be achieved using the emergence paradigm.

Higher Education Quality Assurance and Accreditation Implementation in Several Countries across the World and Lessons Learned for Vietnam

Abstract

Quality assurance and accreditation in higher education has been implemented in many countries across the world with the main purposes of quality control, quality improvement and accountability. This paper aims to synthesize and analyze quality assurance and accreditation policies and practices in Australia, the U.S. and several other countries in Europe and Asia to propose recommendations for Vietnam. Employing the method of document analysis, the study reviewed scholarly papers and scientific reports discussing the implementation of quality assurance and accreditation in many higher education systems across the world. The results showed that quality assurance and accreditation activities were diverse ranging from institutional accreditation to program accreditation, from voluntary to compulsory accreditation, and from fitness-for-purpose approaches to standard-based approaches. These findings were used to compare and contrast the emerging quality assurance and accreditation system of Vietnam and make recommendations for its future development.

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Vol. 5 No. 1 (2021)
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